Is it safe to share personal information with AI chatbots?
What happens to what you type into an AI chatbot, what you should never share, and the privacy settings worth checking today.
Chatbots
New York City proposes rule to end AI customer service doom loops
A proposed NYC rule would make businesses say when you're talking to a bot, offer an easy way to reach a human, and answer for AI mistakes.
Why AI chatbots make things up, and how to check their answers
AI chatbots sometimes state false facts with total confidence. Here is why these "hallucinations" happen and six quick ways to check an answer.
What is an AI agent? How it differs from a chatbot
AI agents don't just answer questions, they take actions for you. Here is what an agent is, how it differs from a chatbot, and what to watch for.